Privacy Policy

Privacy Policy

Effective Date: January 2026

Silvia Sweet Bakery (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and place an order.

1. Information We Collect

When you use our website, we may collect the following information:

• Personal Information: name, phone number, email address, delivery or pickup details

• Order Information: product selections, special requests, and order notes

• Payment Information: payments may be processed securely through a third-party provider (we do not store your full payment details)

• Website Usage Information: basic data such as pages visited and device/browser type (to improve our website experience)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Contact you about your order, pickup, delivery, or updates

• Provide customer service and respond to messages

• Improve our products, services, and website

• Send updates or promotions (only if you choose to receive them)

3. Sharing Your Information

We do not sell your personal information.

We may share your information only when needed for:

• Payment processing (through secure third-party services)

• Order fulfillment (pickup/delivery coordination)

• Legal requirements if required by law

4. Cookies & Website Tracking

Our website may use cookies or similar technologies to improve performance and user experience. You can control cookies in your browser settings.

5. Data Security

We take reasonable steps to protect your personal information. However, no online platform can guarantee 100% security.

6. Your Choices

You may request to:

• Update your personal information

• Remove your information from our records (where legally allowed)

• Opt out of marketing messages at any time

7. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Silvia Sweet Bakery

La Quinta, CA 92253

Email: silviasweetbakery@gmail.com